> GUIDE TO THE RETURN PROCEDURE

1) Enter your reserved area and view your order history;


2) Find the order number to which the product refers and click on "+" to view the details of the reference order;


3) Click on "details" to view the products you have ordered;


4) Select the products to be returned indicating the quantity and reason for the return;


5) Send your return authorization request;


6) You will receive a confirmation of acceptance of the return where you will find the instructions to follow on how to prepare the package.


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