Return Conditions:

WHEN YOU CAN RETURN A PRODUCT:

• WITHIN 14 DAYS OF RECEIVING THE PACKAGE.

WHY YOU CAN RETURN A PRODUCT:

• YOU ARE NOT SATISFIED WITH THE FIT;

• SIZE DOES NOT FIT;

• YOU DON'T LIKE THE COLOR;

• THE FABRIC DOES NOT SATISFY YOU;

• YOU THINKED ABOUT IT;

• YOU FOUND A DEFECT IN THE PURCHASED PRODUCT;

PRODUCTS CAN BE RETURNED IF:

1. They have not been used, stained, washed or damaged;

2. The id tag is still attached, with the disposable seal;

3. Returned in their original packaging;

4. They have not been customized with prints or embroidery;

5. The return request has been validated by the seller;

6. The customer will take care of the return shipping costs.

WHAT YOU CAN GET AFTER RETURNING THE PRODUCT:

• Exchange with the same product in different size;

• Voucher for your next purchase;

• Refund of the product (less shipping costs and any fees paid).

PLEASE NOTE: For the return of products received that are defective or do not conform to the order, all shipping costs will be paid by DaLavoro.

HOW TO MAKE A RETURN:

• Once you have decided you want to return the product, go to DaLavoro.com and click on your account on order-history.

• Find the order number to which the product refers and click on DETAILS; at the bottom of the summary of your order you will find the procedure for making the return.

FOR ANY OTHER INFO,
CONTACT OUR CUSTOMER SERVICE.

CLICK HERE FOR GUIDE TO THE RETURN PROCEDURE